If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
To initiate a return or exchange, please complete the following steps:
Login to our online portal using your Username and Password
Choose the products you wish to return or exchange from your order list
Press the request button and send us a notification
The following are add-ons with more information that you may want to include.
How long it takes to receive your refund, replacement product, or store credit
Replacement Product or Store Credit: the same day
Original Payment method Refund: 1 – 3 Business days